in general:
    Mo-Fri 9:00-11:30 AM or by appointment

for visa matters:
    submission of visa applications Mo-Fri 9:00-11:30 AM
    visa-collection                            Mo, Wed 2:00-3:00 PM
                                                      Fri 1:00-2:00 PM

for consular matters other than visa applications

e.g. certification of documents:
     Tue, Thu 08:00-08:30 AM

for opening a blocked account:
     Tue 2:00-2:30 PM

for collection of documents concerning blocked account:
     Thu 2:00-2:30 PM

for German passports and urgent matters of German citizens:
     Mon-Fri 9:00-11:30 AM

How to Reach us in Case of Emergency:
Out of office hours and on weekends and holidays there is an emergency service which can be reached by the phone numbers: +977 9851137942 (Nepali) and +977 9851137943 (English, German). Please note that the emergency service office cannot handle visa matters, these can only be dealt with during our regular office hours.

Official languages of local authorities: Nepali, Englisch

Please note: If you are using a thelephone- or fax-Connection via sattelite (Satcom) higher charges might occur.